Privacy Policy

Introduction

SynergySign ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including when you submit information through our enterprise lead capture form.

By using our website and submitting your information, you consent to the data practices described in this policy.

Information We Collect

Information You Provide

When you complete our enterprise interest form, we collect the following information:

• Contact Information: Work email address, full name, phone number (optional)
• Company Information: Company name, job title, company size, expected number of seats
• Technical Information: Current document signing solution, primary use case, monthly document volume
• Preferences: Demo request status, newsletter subscription preferences
• Additional Information: Any additional notes or requirements you choose to share

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about SynergySign Enterprise
• Schedule product demonstrations if requested
• Send you product updates and enterprise insights (if you've opted in)
• Understand your business needs and customize our communications
• Analyze trends and improve our website and services
• Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Internal Teams: Sales and marketing teams within SynergySign to follow up on your inquiry
• Service Providers: Third-party service providers who assist us with email delivery, analytics, and customer relationship management (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (your data would remain subject to this Privacy Policy)

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request deletion of your information, we will delete it within 30 days, except where we are required to retain it for legal or regulatory purposes.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your information to another service provider
• Withdraw Consent: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at privacy@synergymail.cloud

GDPR Compliance (EU Residents)

If you are a resident of the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Consent: You have given explicit consent for us to process your information
• Legitimate Interests: Processing is necessary for our legitimate business interests (responding to inquiries, improving our services)
• Contractual Necessity: Processing is necessary to fulfill a contract with you
• Legal Obligation: Processing is required by law

CCPA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your CCPA rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection
• Secure database storage with regular backups

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.